Spa loyalty program in Dubai
A massage once a month is a habit worth keeping. Ekhtem gives your guests a reason to keep it with you. Reception taps the seal after payment, the stamp lands on their phone, and after a few treatments the next session is on you. Guests do not download anything, and the card waits in their Wallet until the next visit.
- Stamp
- Every treatment of AED 200 or more
- Reward
- A free 60-minute massage
Why it works here
Fewer, bigger visits
Spa guests come less often than café regulars, so five or six stamps keeps the reward within reach.
A minimum that fits your menu
Set “treatments of AED 200 and over” so add-ons and retail do not earn a stamp on their own.
A calm moment at reception
One tap after payment. No card to find, no app to explain to a relaxed guest.
Reward ideas for spas
A free massage after five
Five treatments is about half a year for a monthly guest. The free hour at the end is a reward people plan around.
A foot ritual halfway
A short add-on at stamp three fills a gap in your schedule and makes the card feel generous early.
A couples card
Run a separate card for couples treatments, with its own reward, so pairs who book together collect together.
At the counter
Keep the seal at reception, away from the treatment rooms. After payment, tap it on the guest’s phone. First time, they type their number once.
Bringing them back
When a guest has not been in for six weeks, or is one visit from a free massage, their Wallet card shows a short note on the lock screen. It is free and only goes to guests who agreed to offers.
Questions
How many stamps should a spa card have?+
Five or six works for most spas. Monthly guests reach the reward in about half a year.
Can hotel guests use it?+
Yes, but it works best for local guests who come back. Visitors can still collect while they stay.
Does it work with our booking system?+
It works next to it. Nothing needs to be connected.
Other businesses
Tell us your shop name and your reward
We link the seal to your shop, set everything up and show your team how to use it.